LITÍGIOS DE CONSUMO

CIAB -CENTRO DE INFORMAÇÃO, MEDIAÇÃO E ARBITRAGEM DE CONFLITOS DE CONSUMO

Em caso de litígio decorrente de reclamação de um produto adquirido exclusivamente através da loja online dbshop.pt, pode apresentar a sua reclamação na Plataforma de Resolução de Litígios.

Pode ainda em alternativa recorrer a uma Entidade de Resolução Alternativa de Litígios de consumo:

Centro de Informação de Consumo e Arbitragem do Porto

Tel.: 225 508 349 / 225 029 791

E-mail: cicap@mail.telepac.pt

Site: www.cicap.pt

Mais informações em Portal do Consumidor www.consumidor.pt.

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